Frequently Asked Questions

No, there are absolutely no hidden charges. All you pay is the amount you see in the order summary.

Yes, you can cancel the order if it is not shipped already. Please Contact Us.

Yes, we strongly suggest you to create an account before the order checkout, so we can easily track and help in case of any issues.

Yes, Free shipping is available.

All over India for orders over ₹499.00.

All over US for orders over $99.


Yes, We do accept bulk orders. The prices may vary according to your products selection and quantity. Please write us at [email protected] with your requirements, Our team will make sure to complete the order with your at most satisfaction.

If the order is not shipped already we will be able to update the shipping address. You can update the information on the account page or provide the details through the contact us page and we will correct it for you.

You can edit all these details under the “My Account” page.
Click the “Forgot Password” link on login page and we will send the instructions to your email. In case if you are still facing problems, please contact us via Chat/Email.
Yes, please reach out to us through the Contact Us page or Whatsapp or Chat.

We are very sorry you feel that way. Your satisfaction is our top priority. At Aalamroots, we take pride in 5-Star quality service right from preparing, packaging, and processing through delivery. Please Contact Us, We will do everything possible to make you a happy customer.

We are sorry that you are having issues. Please reach out to us via WhatsApp or the contact us page.

Yes, Please contact us with order details. We will try to edit the orders if it is not processed and shipped.

Yes, Aalamroots is an FSSAI certified company.

At Aalamroots we take security very seriously and make sure every transaction is safe and secure. We never store sensitive information like CVV numbers, PINs ..etc

We are truly sorry about that. We do our best to fulfil your request. Please Contact Us and we will ensure to correct the issues as soon as possible.

Please check home page for special offers and promotions.

Aalamroots currently ships to all over India and USA.

We are very sorry about that. This could happen due to various reasons. In most cases, this happens at the bank’s end where the funds are held up. Please Contact Us and we will ensure to correct the issues as soon as possible.

We accept payment from all major debit/credit cards, including Google Pay & Apple Pay. Cash on Delivery (COD) is currently not accepted. International cards are not valid.

Most of the orders are processed and shipped within 2 – 3 business days. At Aalamroots, we strive to get your order out the door and enjoy it as quickly as possible. We ask that you allow up to 5 business days for your order to process and ship.
You can track the order every step of the way on the Aalamroots account page or Order Status page. Tracking information will be sent to you via email or text once the order is shipped.

Still, have more questions? Contact Us